I had a great time this week­end at hack4good London. Ended up work­ing on a project for International Medical Corps UK, who needed a system devel­op­ing that would help those affected by disasters and conflict report prob­lems on the ground.

As people affected by disasters could have limited access to tech­no­logy — even basic stuff like some­thing to write with — I really got to exer­cise my Information Design muscles.

Limiting the scope to the refugee camp at Al Zataari in Jordan, we came up with a three step solution:

1) A paper form incor­por­at­ing easy to under­stand symbols and a map for report­ing, regard­less of liter­acy level. Simple colour­ing in model does not require access to pens or paper — dirt would tech­nic­ally do!

2) A concept for a mobile app that could read the completed form using photo­graphy and scan­ning tech­no­logy, and then store the data on a remote server.

3) A report­ing tool that gener­ates heat maps of the prob­lems repor­ted, to help aid work­ers prior­it­ise jobs and identify recur­ring patterns.

Thanks to Florian, Nafisa, Chris and Nick for the team camaraderie!

Paper prototype

User journey — before and after

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Corinne Pritchard

Information Designer at Simply Understand

I believe design and design­ers can and should make the world a better place. I love design­ing things that help people under­stand complex ideas.

Latest posts by Corinne Pritchard (see all)

• Linked — 5 September 2016
• Designing a fash­ion website — 26 October 2014
• Service design confer­ence — 9 October 2014